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FAQ
Frequently Asked Questions
1. How can I buy the Lingualcoach subscription?
- Visit the Lingualcoach Website
- Explore Subscription Plans
- Select Your Preferred Plan
- Create an Account
- Provide Payment Information
- Review and Confirm
- Complete the Purchase
- Receive Confirmation
- Access Your Account
- Explore the Platform
2. What is included in the annual subscription?
The annual subscription includes access to resources, courses, new contents and workshops in Spanish.
3. What does the monthly subscription cover?
The monthly subscription provides access to resources in Spanish only, without the additional Spanish courses, new content, or workshops.
4. Are classes available in both live and pre-recorded formats?
- Our online classes can be either live or prerecorded, depending on the type of course or program you are enrolled in.
- Live classes are taught by our experienced instructors in real-time, and students can interact with the instructor and other students during the class.
- Pre-recorded classes, on the other hand, are pre-recorded lessons that you can access at any time and complete at your own pace.
- The class format will be clearly indicated in the course description or syllabus, and you will have access to all the necessary information before enrolling in the course.
- If you have any questions or concerns about the class format, please contact our customer service team, and they will be happy to assist you. contact@lingualcoach.com
5. Can I print digital resources?
Yes, most digital resources can be printed. However, some resources may be designed specifically for digital use and may not be optimized for printing.
6. Can teachers benefit from the platform?
Absolutely! Teachers can access a variety of resources and courses in both Spanish and English to enhance their teaching skills and proficiency in the Spanish language.
7. Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time. However, please note that annual and month subscriptions are non-refundable once the subscription period has started.
8. Can I upgrade my monthly subscription to an annual plan mid-term?
Yes, you can upgrade your subscription at any time.
9. How often are new courses and content added to the platform?
We regularly update our platform with new courses and content. Subscribers to the annual plan have exclusive access to these updates in Spanish, enhancing their learning experience.
10. What payment methods are accepted for subscriptions?
We accept a variety of payment methods, including credit/debit cards and other secure online payment options. Visit our payment page for more details.
11. How are language levels determined in the courses?
Language levels are determined through a placement test, ensuring that you are accurately placed in courses that align with your proficiency level.
12. Can I share digital resources with others?
Our digital resources are licensed for individual use, and sharing with others is not permitted under our terms and conditions. If you are interested in purchasing a license for multiple users, please contact our sales team for more information. contact@lingualcoach.com
13. How many downloads are customers allowed for each digital product?
Customers have the right to 3 downloads per digital product, and they can track the remaining downloads for each product in the download list.
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